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Protecting Your Business From Fraud

VIALET is dedicated to preventing fraud and maintains a strict zero tolerance policy toward any form of fraudulent activity, whether internal or external. We thoroughly investigate any suspected fraud and cooperate fully with law enforcement and regulatory authorities.

Continuous Monitoring And Essential Protection

Fraud prevention is a continuous and essential part of our operations. We actively identify, assess, and monitor risks to ensure we effectively prevent and address any issues that may impact our goals. Recognizing an evolving threat landscape that frequently relies on social engineering, we prioritize timely and transparent reporting to minimize potential harm.

The Most Common Types Of Financial Fraud

  • 01

    Authorised Push Payment (APP) / Invoice Fraud

    Victims are manipulated into sending money to scammers by criminals who intercept email threads, imitate branding, or impersonate executives to request urgent IBAN updates.

  • 02

    Crypto And Virtual Asset Fraud

    Schemes promising high returns through fake apps, social media groups, and manipulated dashboards. Once funds are transferred to virtual wallets, recovery is extremely difficult.

  • 03

    AI-Generated Fraud & Deepfakes

    Criminals use realistic fake voices, images, and videos to impersonate real people, relatives, or company leaders to request urgent payments or sensitive information.

  • 04

    Phishing and Vhishing

    Deceptive techniques used to harvest sensitive data via email, SMS, or phone calls. Red flags include urgent language, unusual URLs, and poor grammar.

  • 05

    Identity Theft

    Fraudsters steal personal info through data breaches or social engineering to conduct unauthorized transactions. Watch for unexplained withdrawals or problems accessing your account.

  • 06

    Investment and Romance Scams

    Investment fraud misrepresents returns and risks. Romance fraud involves emotional manipulation to trick individuals into sending money to someone they believe is in a genuine relationship.

Stay One Step Ahead Of Fraud

  • Always verify any change of bank account details via a separate communication channel and call the supplier directly rather than relying on email instructions.

  • Be cautious of investment offers guaranteeing high returns with low risk and verify if platforms or brokers are licensed in the EU.

  • Do not rely on voice or video as sole proof of identity; ask specific questions only the real person would know and confirm through a verified channel.

  • Never disclose your PIN, login credentials, or sensitive data to anyone, and avoid clicking links or opening attachments if you are unsure of their origin.

Think You Can Spot A Scam?

Test your security awareness and see if you can identify the subtle warning signs of modern financial fraud in our interactive assessment.

If Something Does Not Look Right

Please contact us immediately if:
– The payee details in a transaction appear incorrect.
– You did not intend to make a payment or were misled into authorizing one.
– You notice any unusual, unexpected, or suspicious activity related to your account.

Thank you!

We’ve received your submission. If needed, we’ll follow up using the contact details you provided.

What You Can Expect From Us

Once you report suspected fraud, we will act quickly to secure your account and payment instruments. We prioritize payment cancellation or revocation requests and make reasonable efforts to recover funds where possible. We will keep you informed about the status of your case and any important actions taken.

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Test your knowledge on fraud prevention

Digital banking makes life easier — but also riskier. Take this short quiz to test your fraud awareness and learn simple ways to protect yourself online.

Please find test answers below and good luck!

  1. 1.

    What is the best practice for creating a strong password for your online account?

    1. 1.

      Use your birthdate and a simple word

    2. 2.

      Use a combination of letters, numbers, and special characters

    3. 3.

      Use the same password for all your accounts for convenience

    4. 4.

      Use only numbers

  2. 2.

    What is a recommended step when using public Wi-Fi to access your financial accounts?

    1. 1.

      Log in to your accounts only if you are using a VPN

    2. 2.

      Avoid accessing any financial accounts on public Wi-Fi

    3. 3.

      Use a public Wi-Fi network even if it is unsecured

    4. 4.

      Only use public Wi-Fi for non-sensitive transactions

  3. 3.

    What is a common indicator of a phishing attempt?

    1. 1.

      An email from a known contact asking for verification

    2. 2.

      An email with urgent language asking you to confirm your account details

    3. 3.

      A phone call from your bank asking you to update your information

    4. 4.

      A notification from your bank’s app about a new feature

  4. 4.

    Which of the following actions is a sign that your account may be compromised?

    1. 1.

      Receiving a confirmation email for a transaction you didn’t make

    2. 2.

      Regularly receiving marketing emails from your bank

    3. 3.

      Seeing advertisements for products you recently searched online

    4. 4.

      Noticing minor changes in the colour scheme of your bank’s website

  5. 5.

    Which of the following is a good practice for managing your account security?

    1. 1.

      Sharing your account password with close friends for convenience

    2. 2.

      Regularly updating your security questions and answers

    3. 3.

      Using the same security questions for multiple accounts

    4. 4.

      Keeping your password written down near your computer for easy access

  6. 6.

    What should you do if you suspect your account details have been stolen?

    1. 1.

      Immediately call your bank to report the issue and freeze your account

    2. 2.

      Wait and see if any suspicious activity occurs

    3. 3.

      Change your password and continue using the account as usual

    4. 4.

      Post about the issue on social media to warn others

  7. 7.

    What is two-factor authentication (2FA)?

    1. 1.

      A method to recover a forgotten password

    2. 2.

      A security process that requires two separate forms of identification

    3. 3.

      A way to encrypt your emails

    4. 4.

      A feature that automatically logs you out after inactivity

  8. 8.

    Why is it important to keep your software and apps up to date?

    1. 1.

      To access new features and improve performance

    2. 2.

      To ensure compatibility with your device

    3. 3.

      To protect against vulnerabilities and security threats

    4. 4.

      To avoid advertisements

  9. 9.

    How should you respond to unexpected account alerts or notifications?

    1. 1.

      Ignore them if you are not expecting any changes

    2. 2.

      Verify the alert by contacting your bank using the phone number on their official website

    3. 3.

      Click on any links in the alert to follow instructions

    4. 4.

      Forward the alert to your friends to check if they received similar notifications

  10. 10.

    What should you do if you receive an email from your bank with a link to a login page?

    1. 1.

      Click the link to check if it leads to your bank’s official site

    2. 2.

      Copy the link and paste it into your browser to verify its authenticity

    3. 3.

      Visit your bank’s website directly by typing the URL into your browser and log in from there

    4. 4.

      Open the link in an incognito window to avoid detection of fraud

If you have any questions about the quiz or need more information, don’t hesitate to reach out to us. You can contact us at support@vialet.eu for personalised assistance. If you didn’t pass the quiz, don’t worry – you can learn more about the key topics on our website.