vialet verification

How to verify your VIALET current account

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Just downloaded VIALET and are ready to explore its numerous benefits? 


Now, the next step before making a transaction or ordering a card will be verifying your identity for security purposes. This process will take only a few minutes to complete and will help us protect your account from any potential breaches in the future.


Verify your identity

To verify your identity, simply follow the instructions:

  1. Open the VIALET app.

open vialet

Tap on ”Identify yourself and expand your capabilities with VIALET”, then click ”Next” on the pop-up. Here, you’ll need to add the source of your funds (the KYC requirement). Once that’s done, click next.

2. Write down your current mailing address. 

mailing address

We only ask this to qualify that you reside in one of the EEA countries, as VIALET is currently available in EEA only.

3. Scan your ID document.

scan document

First, from the drop-down list, select the country where your ID document was issued.

Next, you’ll be asked to give access to the camera – click ”Allow”. Then, tap ”Scan” to scan your ID or passport.

Bear in mind that you can only use a passport or ID card to identify yourself. Unfortunately, we do not support identification via driver’s license or any other personal identification documents, such as residence permits, etc.

4. Add a selfie.

make selfie

Before you submit the photo, check that your head is in the middle of the frame, and no other people or objects appear in the background. The photo should also be of good quality and not blurry.

Take a photo and submit it.

Congratulations – you’re all set and ready to go!

Additional security

Ensuring complete virtual security is one of the key issues of today’s global market. For that reason, we handle this matter with the utmost care and gravity and as a part of our security measures, we may occasionally ask you to disclose your source of income. 

This is necessary because it’s required by law, which applies to every European financial institution. This particular legislation was adopted to prevent any money laundering as well as any terrorist act financing. You can find more information here, on page 20, section 28.
Put simply, we might ask you to provide us with an appropriate document depending on your source of income: business, securities, pension, allowance, stipend, salary, or cryptocurrencies, loans, sale of the property, inheritance, or savings. For further and more detailed information, please visit our website.

Ready to start using VIALET?

Once you’ve got your profile set up, you can enjoy all of the benefits and features VIALET offers. Here are just a few of the reasons why customers love VIALET:

  • Security

We have all of the necessary features of a standard bank card, but with a low commission fee – just €1.40 a month – and extra 3D security. If your card gets lost, you can block it in a matter of seconds via our app.

  • Contactless Mastercard

A trend that’s likely to become a mainstay of the future generations, contactless cards do not require inserting your card and entering your pin every time you make a purchase.

  • Finance alerts

You’ll get alert notifications every time money is spent. With VIALET, you’ll be able to access and be in charge of your money 24/7. Block the card immediately in case of any suspicious spending activity.

  • Instant payments

Send and request money from other people, share your IBAN with one click, and make payments while on the go.

To start your journey with us, download VIALET now on Google or App Store

If you have encountered issues upon registration, or have any other questions, please contact our Customer Support Team via chat on our website, or by writing to

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