VIALET Account Manager

What you'll have to do:

  •     Building and improving a long-lasting relationship with our existing or newly coming customers, agents
  •     Managing the KYC part during the onboarding process, in any matters when a customer is going through changes and as per additional requests by our back office team
  •     Greatly assisting our customers' with their daily banking needs with efficient and professional communication
  •     Perfectly understanding of products/features that VIALET provides; and actively sharing the knowledge with our customers, partners, colleagues
  •     Proactively cooperating with compliance, operations, customer support team
  •     Participating in sales and marketing initiatives related to existing customers
  •     Well-organized systematic understanding of your customers' that could be reported to your direct manager on a weekly basis
  •     Operating as the primary point of contact for key account stakeholders


What do you need to succeed in this role:

  •     Proven experience in banking and/or KYC services (3+ years)
  •     Knowledge of the banking products
  •     Understanding of the main banking needs of a corporate customer
  •     Excellent time management, planning skills and prioritization of your tasks
  •     Attention to detail and problem-solving skills
  •     Excellent written and verbal communication skills in English, Russian would be a great advantage
  •     Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)


What we offer:

  •     A great opportunity to join a fast-paced, rapidly growing, and ambitious international fintech company
  •     Remuneration depending on your professional experience 1200-1400 EUR after taxes
  •     Health insurance after the first 3 months of work
  •     Parking space near the office
  •     Gym membership
  •     Opportunity to receive reimbursement for work related or personal trainings/courses
  •     Great atmosphere and company events
  •     Modern office in the center of Vilnius


We look forward to receiving your CV with a reference Account Manager sent to us by e-mail at

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