Merchant Underwriter (Vilnius)

Build the future of FinTech at VIALET

At VIALET, we’re not just another electronic money institution. We’re building a specialized financial platform for target industries, providing a comprehensive suite of solutions that empower businesses to thrive. We’re laser-focused on delivering exceptional service and expert support to our clients, and we’re ranked among the top EMIs in Lithuania in client funds, turnover, and revenue. As we scale, we’re expanding to new industries and regions, solidifying our position as a leader in the FinTech landscape.

Join our growing Ecommerce Business Operations Team and help us shape the future of finance!

Why VIALET?

• Impact: Directly contribute to a platform used by industry leaders.

• Growth: Be part of a rapidly expanding company with ambitious goals.

• Expertise: Work alongside a talented KYC & Onboarding team in a collaborative environment.

• Ownership: Take ownership and see your work make a real difference.

What you’ll do

· Conduct initial due diligence on new merchant applications.

· Verify KYB/KYC documentation, corporate registration, and ownership details.

· Review merchant websites, apps, and marketing materials for compliance red flags.

· Gather and organize financial statements, processing history, and volume projections for senior review.

· Assist in evaluating merchant business models, legal structures, and processing practices.

· Identify potential fraud or reputational risks and flag them for senior/managerial assessment.

· Prepare draft risk evaluations and recommendations for approval by senior underwriters.

· Benchmark basic chargeback and fraud metrics against industry standards.

· Perform scheduled reviews of existing merchant accounts to identify anomalies.

· Track chargeback ratios, fraud alerts, and unusual transaction patterns.

· Assist in merchant re-verification processes as required by policies or card scheme rules.

· Escalate suspicious activity to Compliance, AML, or Senior Underwriters.

· Apply established underwriting criteria and merchant acceptance policies consistently.

· Follow documented risk scoring and decision-making frameworks.

· Stay updated on underwriting guidelines, compliance requirements, and scheme rules provided by senior staff.

· Support Sales by checking documentation completeness and advising on standard onboarding requirements.

· Coordinate with Compliance and Legal teams for missing or incomplete merchant information.

· Collaborate with senior colleagues to ensure alignment on underwriting practices.

· Document findings and prepare files for senior or compliance review.

· Escalate complex, high-risk, or borderline cases to Senior Underwriters or the Compliance Officer.

· Maintain accurate records to support audits, internal reviews, and regulatory reporting.

What you’ll bring

· 1+ years of experience in financial services, payments, or risk/compliance roles (internships or entry-level experience also considered).

· Basic understanding of chargebacks, disputes, and payment processing flows.

· Awareness of card schemes (Visa, Mastercard) and alternative payment methods is an advantage.

· Interest in regulatory standards such as AML/KYC, PCI DSS, PSD2, and willingness to learn compliance requirements.

· Analytical mindset with strong attention to detail and accuracy.

· Lithuanian language, professional English language skills (additional languages are a plus).

· Proficiency in Excel and Google Sheets; experience with AML or compliance software is an advantage.

· Familiarity with tools like Tableau, Zoho, Asana, or Notion is a plus but not required.

· Ability to adapt to a dynamic environment with changing priorities.

· Preparedness to work independently at times and demonstrate initiative.

· Have a positive attitude and show readiness to #do.it.right.

What we offer

• Competitive compensation: 2870 – 3306 euros Gross, based on your experience and knowledge.

• Health insurance: Comprehensive health coverage after 3 months.

• Work-life balance: Flexible work arrangements, including hybrid and remote options (after the probation period), and a relaxed approach to work hours. Need to take care of something during the day? No problem, just make up the time later.

• Professional development: Up to 1000 euros annual reimbursement for work-related training and courses, with potential for more based on individual needs and commitment.

• Inspiring workspace: Modern office on the top floor of Vilnius’ highest office building, offering stunning city views. Plus, a convenient parking space is available.

• Wellness benefits: Gym membership to support your physical well-being.

• Vibrant company culture: Regular company events, including monthly city-wide gatherings, biannual company-wide adventures, and team-based activities twice a year.

• Collaborative environment: A flat hierarchy where you can freely communicate with anyone and make decisions quickly.

• Ambitious culture: Join a team of driven professionals who are committed to building a leading FinTech platform and shaping the future of finance.

Ready to make your mark in FinTech? Apply now!