Skip to content

Meet us in Lisbon. The VIALET team will be at SBC Summit Lisbon. Let’s discuss how we can serve your business.
Login

Prohibited Countries and Industries List

At VIALET, we maintain a strict approach to compliance and risk management to ensure the integrity of our payment systems. Below are the jurisdictions and industries that are strictly prohibited for onboarding and transactions.

1. Customer Onboarding: Prohibited Jurisdictions

We do not onboard customers (entities or individuals) from the following jurisdictions:

  • A – C: Afghanistan, American Samoa, Aruba, Ascension and Tristan Da Cunha Islands, Belarus, Burkina Faso, Burundi, Central African Republic, Congo, Crimea, Cuba.
  • D – G: Democratic Republic of Congo, DPRK, Equatorial Guinea, Eritrea, French Guiana, French Polynesia, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea Bissau.
  • H – M: Haiti, Honduras, Iran, Iraq, Jersey, Korea (Republic of), Libya, Macau, Marshall Islands, Martinique, Micronesia (Federated States of), Myanmar,Mozambique.
  • P – S: Palestinian Territory, Puerto Rico, Reunion, Russia, Saint Barthélemy, Saint Martin (French Part), Samoa, Senegal, Sint Maarten, Somalia, South Sudan, Sudan, Syria.
  • T – Z: Tahiti, Tajikistan, Tokelau, Turkmenistan, Uganda, USA, Vanuatu, Venezuela, Western Sahara, Yemen, Zimbabwe. 
2. Transactions: Prohibited Jurisdictions

Financial flows to or from the following jurisdictions are strictly prohibited:

  • Belarus
  • Crimea
  • Cuba
  • DPRK
  • Iran
  • Myanmar
  • Russi
3. Prohibited Industries

VIALET does not provide services to businesses involved in the following sectors:

  • Weapons and Ammunition: Manufacture or trade of weapons, ammunition (Sub-industry 25.4), and military fighting vehicles (Sub-industry 30.4).
  • Unregulated Crypto & Digital Assets:
    • Virtual Asset Providers (VASPs/CASPs) that are unlicensed, unregistered, or operating in breach of regulatory requirements.
    • P2P Crypto Models: Off-platform or “escrowless” peer-to-peer crypto business models where the platform does not control transaction execution or cannot ensure traceability and sanctions screening.
  • Illegal Gambling: Unlicensed or illegal gambling, betting, or lottery operators, including those blacklisted by the Gambling Supervision Service of the Republic of Lithuania.
  • Financial Schemes: Investment or fundraising schemes such as Pyramid schemes, Ponzi schemes, and fraudulent investment programs.
  • Fundraising & Non-Profits: Crowdfunding or donation-based fundraising activities, as well as religious organizations and charities.
  • Adult Content: Adult content, exploitation, or illegal sexual content.
  • Illicit & Controlled Trade: Illicit trade of tobacco, alcohol, prescription drugs, steroids, and firearms.
  • Counterfeit Goods: Counterfeit or replica goods trade.
  • Protected Wildlife & Materials: Trading of animal fur, bones, ivory, and products derived from endangered or protected species.
  • Human & Biological Materials: Trade or distribution of human body parts, organs, biological specimens, pathogens, or other controlled biological materials.
Why We Apply These Prohibitions

These restrictions are built into our system by design to satisfy AML/CTF screenings and regulatory requirements from the Bank of Lithuania. By clearly defining our boundaries, we ensure performance and reliability for our eligible partners.

 

Questions? If you require further technical or compliance clarification, contact your VIALET manager directly.

Test your knowledge on fraud prevention

Digital banking makes life easier — but also riskier. Take this short quiz to test your fraud awareness and learn simple ways to protect yourself online.

Please find test answers below and good luck!

  1. 1.

    What is the best practice for creating a strong password for your online account?

    1. 1.

      Use your birthdate and a simple word

    2. 2.

      Use a combination of letters, numbers, and special characters

    3. 3.

      Use the same password for all your accounts for convenience

    4. 4.

      Use only numbers

  2. 2.

    What is a recommended step when using public Wi-Fi to access your financial accounts?

    1. 1.

      Log in to your accounts only if you are using a VPN

    2. 2.

      Avoid accessing any financial accounts on public Wi-Fi

    3. 3.

      Use a public Wi-Fi network even if it is unsecured

    4. 4.

      Only use public Wi-Fi for non-sensitive transactions

  3. 3.

    What is a common indicator of a phishing attempt?

    1. 1.

      An email from a known contact asking for verification

    2. 2.

      An email with urgent language asking you to confirm your account details

    3. 3.

      A phone call from your bank asking you to update your information

    4. 4.

      A notification from your bank’s app about a new feature

  4. 4.

    Which of the following actions is a sign that your account may be compromised?

    1. 1.

      Receiving a confirmation email for a transaction you didn’t make

    2. 2.

      Regularly receiving marketing emails from your bank

    3. 3.

      Seeing advertisements for products you recently searched online

    4. 4.

      Noticing minor changes in the colour scheme of your bank’s website

  5. 5.

    Which of the following is a good practice for managing your account security?

    1. 1.

      Sharing your account password with close friends for convenience

    2. 2.

      Regularly updating your security questions and answers

    3. 3.

      Using the same security questions for multiple accounts

    4. 4.

      Keeping your password written down near your computer for easy access

  6. 6.

    What should you do if you suspect your account details have been stolen?

    1. 1.

      Immediately call your bank to report the issue and freeze your account

    2. 2.

      Wait and see if any suspicious activity occurs

    3. 3.

      Change your password and continue using the account as usual

    4. 4.

      Post about the issue on social media to warn others

  7. 7.

    What is two-factor authentication (2FA)?

    1. 1.

      A method to recover a forgotten password

    2. 2.

      A security process that requires two separate forms of identification

    3. 3.

      A way to encrypt your emails

    4. 4.

      A feature that automatically logs you out after inactivity

  8. 8.

    Why is it important to keep your software and apps up to date?

    1. 1.

      To access new features and improve performance

    2. 2.

      To ensure compatibility with your device

    3. 3.

      To protect against vulnerabilities and security threats

    4. 4.

      To avoid advertisements

  9. 9.

    How should you respond to unexpected account alerts or notifications?

    1. 1.

      Ignore them if you are not expecting any changes

    2. 2.

      Verify the alert by contacting your bank using the phone number on their official website

    3. 3.

      Click on any links in the alert to follow instructions

    4. 4.

      Forward the alert to your friends to check if they received similar notifications

  10. 10.

    What should you do if you receive an email from your bank with a link to a login page?

    1. 1.

      Click the link to check if it leads to your bank’s official site

    2. 2.

      Copy the link and paste it into your browser to verify its authenticity

    3. 3.

      Visit your bank’s website directly by typing the URL into your browser and log in from there

    4. 4.

      Open the link in an incognito window to avoid detection of fraud

If you have any questions about the quiz or need more information, don’t hesitate to reach out to us. You can contact us at support@vialet.eu for personalised assistance. If you didn’t pass the quiz, don’t worry – you can learn more about the key topics on our website.