Underwriter Assistant

Build the future of FinTech at VIALET

At VIALET, we’re not just another electronic money institution. We’re building a specialized financial platform for target industries, providing a comprehensive suite of solutions that empower businesses to thrive. We’re laser-focused on delivering exceptional service and expert support to our clients, and we’re ranked among the top EMIs in Lithuania in client funds, turnover, and revenue. As we scale, we’re expanding to new industries and regions, solidifying our position as a leader in the FinTech landscape.

Join our growing Ecommerce Business Operations Team and help us shape the future of finance!

Why VIALET?

• Impact: Directly contribute to a platform used by industry leaders.

• Growth: Be part of a rapidly expanding company with ambitious goals.

• Expertise: Work alongside a talented KYC & Onboarding team in a collaborative environment.

• Ownership: Take ownership and see your work make a real difference.

What you’ll do

· Requesting additional documentation from merchants based on predefined checklists and Underwriter instructions.

· Performing an initial review to verify that the requested documentation is complete and meets the documented requirements before forwarding the case to the assigned Underwriter for assessment.

· Maintaining and updating internal onboarding trackers and operational registers.

· Updating merchant information and documentation within the CRM system.

· Following up with merchants regarding outstanding documentation and maintaining communication until all required information is received.

· Supporting the onboarding team with general administrative tasks related to merchant onboarding and periodic remediation projects.

What you’ll bring

· No prior experience in financial services, payments, or risk/compliance required — relevant experience is an advantage.

· Good computer skills, including proficiency in Microsoft Office (Excel, Word, PowerPoint).

· Ability to quickly learn and work with internal CRM systems and other business applications.

· Basic understanding of documentation handling and willingness to learn KYB/KYC processes.

· Ability to work with detailed checklists and instructions, following established procedures.

· Strong analytical skills with the ability to accurately review documentation and process information.

· Latvian language, professional English language skills (additional languages are a plus).

· Good communication skills and the ability to work effectively in an international team.

· Familiarity with tools like Zoho, Asana, or Notion is a plus but not required.

· Well organized, with the ability to manage multiple cases simultaneously and meet deadlines.

· Ability to adapt to a dynamic environment with changing priorities.

· Preparedness to work independently at times and demonstrate initiative.

· During the first three months, office attendance is mandatory.

· Positive attitude and readiness to #do.it.right.

What we offer

• Competitive compensation: 700 – 900 euros Net, based on your experience and knowledge.

• Health insurance: Comprehensive health coverage after 3 months.

• Work-life balance: Hybrid and remote options (after the probation period). Need to take care of something during the day? No problem, just make up the time later.

• Professional development: Up to 1000 euros annual reimbursement for work-related training and courses, with potential for more based on individual needs and commitment.

• Wellness benefits: Gym membership to support your physical well-being.

• Vibrant company culture: Regular company events, including monthly city-wide gatherings, biannual company-wide adventures, and team-based activities twice a year.

• Collaborative environment: A flat hierarchy where you can freely communicate with anyone and make decisions quickly.

• Ambitious culture: Join a team of driven professionals who are committed to building a leading FinTech platform and shaping the future of finance.

Ready to make your mark in FinTech? Apply now!